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Customer Care

 

Being a leader in payment processing brings major responsibility, not only to process bank cards and payments but also to drive your revenue. San Diego County Credit Union (SDCCU®) and First Data Merchant Services Corporation (collectively Merchant Services) is committed to keeping you ahead of the competition with new proprietary services, only available to our customers.

Services:

  • Businesstrack.com
    Access key information 24/7 on all of your payment streams through Business Tracksm, a single consolidated web tool that provides convenient, user friendly insight into all of your processing data, including credit, debit, prepaid/gift card and check.
  • Payer Authentication
    Verified by Visa® improves the security of payment transactions in the electronic commerce environment over open networks.
  • 24/7 Customer Service
    Most issues arise when you least expect them. Payment processing is a mission-critical element of your business. You don't want to risk being left alone without support outside of business hours. Merchant Services is there for you 24/7 with little down time.
  • Multi-Lingual Support
    You will appreciate the added efficiency of having multi-lingual support available. We are prepared to meet the needs of you and your employees.

We provide merchant account holders state-of-the-art services like 24/7 customer care, network connectivity, and technical support.  We seek to earn your business every day.

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